Beschrijving van het bedrijf
Our client is a well-established business services provider in the insurance industry. They are a medium-sized organisation known for their commitment to delivering reliable and efficient services to their clients.
Beschrijving van de functie
As a Trilingual Mutual Insurance Officer your responsibilities are:
- Manage and process mutuality-related claims and applications efficiently.
- Provide accurate and timely advice to clients regarding insurance policies.
- Maintain accurate records of client interactions and transactions.
- Collaborate with internal teams to ensure seamless service delivery.
- Respond to client inquiries via phone, email, and in-person meetings in three languages.
- Ensure compliance with regulatory standards and company policies.
- Identify opportunities to improve processes and enhance client satisfaction.
- Support the department in achieving its operational goals.
Jouw profiel
A successful Trilingual Mutual Insurance Officer should have:
- Proficiency in French, Dutch, and English.
- Knowledge of the insurance industry and mutuality-related processes (2 years of experience).
- Strong organisational and administrative skills.
- Attention to detail and accuracy in handling sensitive information.
- Customer-oriented mindset with excellent communication skills.
- Ability to work efficiently in a fast-paced environment.
- Proficiency in relevant computer systems and tools.
Taalvaardigheden
- Frans (troef)
- Begrijpen : Vaardig - (C1)
- Schrijven : Vaardig - (C1)
- Lezen : Vaardig - (C1)
- Spreken : Vaardig - (C1)